Payment methods & Refund policy
To secure your reservation, you are required to pay the full amount prior to the outing day. Confirmation of booking is made upon payment.NO DEPOSIT = NO BOOKING. Minimum numbers apply to some excursions and if this affects you, we will notify you as soon as possible.
Payment and Vouchers
Upon signing the Yacht Charter Agreement the initial payment of 50% has to be paid to us by the following methods and the remaining balance the latest 45 days prior to your embarkation. Bank wire or credit card or paypal account.We accept Online Payment : Visa, MasterCard and payment by cheque or wire transfer or Paypal account made payable to Brama Yachts
Price
We reserve the right to lower or raise our prices any time before the booking is confirmed. All charges unless otherwise specified in the booking confirmation are considered as additional charges.Changes Made By You
Any change in your arrangement after confirmation of booking, should be notified in writing to us no less than 5 days before the outing. No penalty will be charged for the initial change only; there will be a fee chargeable for each subsequently change.Cancellation by You
You, or any of your party, may cancel your booking at any time, via written notification to our office from the lead person on the booking, and applicable. Cancellation fees may be applied.Cancellation/Refund Policy
Any modification or cancellation of a confirmed/PAID reservation for services will entail additional charges equivalent. These charges may include penalties, administration fees and bank charges. Every service provider has their own cancellation policy and cancellation fee amount. Cancellation charges will be assessed.Cancellation Fees
- In case of no show 100% cancellation fee will be applicable.
- If booking cancelled on schedule date. 100% cancellation fee will be applicable.
- If cancellation is made 48 hours before schedule date, 50% cancellation fee will be applicable.
- If cancellation is made between 1 week and 48 hours, 25% cancellation fee applicable.
- Weather conditions not suitable TO CLIENTS, 100% cancellation fee applicable.
- If you cancel your deposited reservation more than seven days before your departure, a single processing fee will apply.
- In the event of a no-show, your entire payment will be forfeited.
We reserve the right
- To make changes or correct errors at any time both before and after our confirmation. Outings are subject to change for operational reasons. You will be informed of changes as quickly as possible before your departure as time allows.
- To cancel your outing. For example, if the minimum number of clients required is not reached, it may be cancelled. If we are unable to provide the booked arrangements, you will receive a full refund or alternative arrangements of comparable standard. We will not be held liable for any cancellation due to bad weather, natural disasters, other unforeseen circumstances or other causes beyond our control or direct involvement.
